Refund Policy

kasada.lk

Last updated: 07 June 2025

Kasada.lk provides paid advertising packages that allow users to publish advertisements on the platform

Advertising package payments are generally non-refundable once an advertisement has been published and the advertising service has commenced.

If an advertisement cannot be published or the purchased advertising service cannot be provided due to a technical issue on our side, or if a payment was made in error or charged more than once, the customer may request a refund.

Refund requests should be submitted to info@kasada.lk within 7 days of the transaction, including the transaction details and reason for the request.

We will review the request and respond within 14 business days.

Where a refund is approved, it will normally be processed through the original payment method, subject to the payment provider's processing procedures.

This policy does not affect any rights that cannot legally be excluded under applicable Sri Lankan law.

Email: info@kasada.lk
Website: https://kasada.lk